Thomas Cook UK Agents fam trip Cannes to Monaco & Eze Thanks Ralph again thanks for all your help on this.
The tour operator rang me yesterday actually and said it was very busy but it was a fabulous trip so they were all very happy. Thanks!
Antonia Jones, Birmingham UK - May 2012
Berlin Chemie Menarini Dear Ralph,
On behalf of my clients I would like to thank you for the excellent restaurant proposals... The group is safely back and thank us for recommending both places !!!
Sandra Steina, Tūrisma aģentūra Riga Latvia - Feb. 2012
Kirker Fam trip Good morning Ralph and Patrick
I hope this email finds you both well, may I thank you for ordering the sun especially for us, it was great to see the Cote d Azur in such bright colors.
Patrick you are an excellent guide and we hope to use your services more in the future you were excellent all the agents will remember you, Ralph as usual from John Paul the driver and the other drivers who transferred us to the airport everything was very smooth and that is why Kirker use your excellent services, thank you both so much it was a fantastic experience which you made possible.
Hisham Mahmoud, Agency Sales Manager UK & Ireland - Nov. 2011
Zaragosa Family to Cannes 12 persons. Dear Ralph
THANK YOU for all you have done for our visit. Your efforts will be rewarded as we will for certainly return in 2012. Cannes was voted as the highlight of our European summer vacation 2011.
There is so much to see and do with you next year.
With heatfelt appreciation,
Heidi USA - July 2011
Met Life incentive to Cannes 27 persons. Hi Ralph
Just a quick note to say thanks for all you help last weekend - everyone enjoyed it and we have had some good feedback
Philippe Bainbridge, Rhodes Events UK - June 2011
Hikers trip, 30 persons. - Hi Ralph, I just want to thank you so much for helping to make our trip go so smoothly. It was nice to see John Paul again, the groups really like him, as do I.
All went well. Always a pleasure doing business with you Ralph. Thanks again Ralph for providing a great service year after year, it is much appreciated.
Joyce Minosh, Westford Connect USA - June 2011
Joe Lustenberger, merci! Hi Ralph, we received this email from Valentino:
Gentlemen,
I have to tell you that once again Ralph Holt of VIP Riviera came through in flying colors!
With a client needing transportation help in both Nice/Monaco and Paris/CDG, Ralph not only is providing the needed vehicles/drivers [for a honeymoon trip], but more importantly, facilitated the payment process with electronic transfer of funds from our French account to his VIP Riviera account.
This may sound like a very simple thing, and it probably would be if everything were to transpire in one location [USA!], but having to deal transatlantic, it really pays to have someone there who will take the time to act personally between the two banks with no language problems. So . . . .
Thank you Ralph Holt and company.
Valentino Macor, Mgr. Wyllys Travel - May 2011
Louisiana Lawers Association Nice, 56 persons. - Dear Ralph,
You may rest assured that if we have an opportunity to bring another association to Nice it is yours. Your organization and your guides were the finest, and our people were most grateful for their expertise and professionalism. J P and Frederic should be commended.
I also appreciate all your good advise and timely replies. All this makes us look good to our clients.
Very best, Peter
Peter McLean Ltd. USA - April 2011
Dear Ralph,
Thank you for your below message.
Fantastic feedback! I am pleased we do cooperate with supplier who values HTX clients and is able to go the extra mile. It is much appreciated.
Many thanks for your help in getting my mobile phone from Toulouse. Thank you not only for this but also for your good taxi service and excellent drivers. I look forward to using them again in the future. David M.
Agnes B, Contracts Executive HTX UK - April 2011
Dear Sir, I just want to put on record our warmest thanks to Sebastian who drove us to Nice Airport yesterday evening. My husband had been taken ill, and late in the afternoon we managed to get seats on the evening flight back to London. Sebastian very kindly got us there from Mougins in time, despite the traffic, sent me off to check in while he organised the luggage and was particularly helpful at the BA check-in desk to explain the reason we were rather late, and ensure that my husband had a wheelchair. It would all have been much more difficult to organise had he not been there.
Would you kindly pass our grateful thanks on to him - it made the whole journey home so much easier - and send him our very best wishes.
Maxine Vlieland UK - Feb. 2011
Dear Ralph, 280 pax - MS Boreal to Nice - EVERYONE in the group was SO happy they did the post tour program in Nice.. you always take such excellent care of us. It was so nice to see familiar faces and meet some new ones. All guides and drivers did a super job..the hotel was also wonderful as well..
SO..we keep in touch, I am sure to see you next year!
Robin, Senior Travel Director USA - Nov. 2010
Dear Ralph, Mrs. Minarikova and the whole group M/S AIDA Bratislava did have a great time in Cannes, even when they have been late.
Bettina K. Austria Oct. 2010
Aloha Ralph, Our group (35 pax M/S Ruby Princess) just arrived home from their Grand Med cruise. They all had a wonderful time. Thank you for your help with the groups shore excursion in Monte Carlo. I look forward to working with you next year.
Peggy Chock
Group Coordinator Hawaii USA - Sept. 2010
Dear Ralph, Thanks for all of your help. Our 240 passengers had a wonderful time.
Paulie Gideon Canada - Sept 2010
Bonjour Ralph
Ce petit mot pour vous remercier de la prestation pour ces 3 jours sur Nice et la region.
la gentillesse et la serviabilite des "chauffeurs" pour les navettes gare - hotel,
le professionnalisme, les connaissances, le bon esprit, la disponibilite de Frederic (et de Dominique, le chauffeur) pour la journee Peillon, Eze, Monaco,
les autres adresses de restaurants (avec une mention speciale pour Frog)
l'hotel Regence idealement situe
le temps, ni trop chaud, ni trop frais le soir, permettant les balades d'apres diner
une Mediterranee restant sagement du bon cote de la Promenade
Bref, vous avez compris que nous garderons un bon souvenir de ce sejour et que c'est au nom de tous les membres presents de notre association que je vous remercie ainsi que votre equipe pour nous avoir concocte (avec la participation active de notre Maryse) ce voyage de decouverte.
Tres cordialement Alain
Alain Daude France - Juin 2010
Hi Ralph, Just a quick message to say many thanks for organising the coach transport back from Eze to Le Havre on Sunday for 27 people!! We arrived home safely to the UK this morning and we are grateful for your quick thinking and offering us a coach instead of the transfers to the airport that we had arranged. We were also very impressed with the professional service when we were picked up from Nice airport on Thursday - the vehicles were great and drivers very professional. Thanks very much
Sarah Govier UK - April 2010
IT was a holiday that required military-style planning. Mum, dad, four kids - including a toddler and an eight-month-old baby - spending two weeks in the South of France. Think luggage (nappies, baby food, toys, baby walker, pushchairs)... lots of luggage. The weak Pound and peak season meant our car hire quote was ridiculous - £1,200 for a seven-seater for two weeks. Ouch. But in the end we SAVED more than £700 by booking a return transfer with holidaytaxis.com (local supplier VIP Riviera Service) No queueing at the car hire counter, no maps, no road toll fees and, best of all, no stress. We were met at arrivals like VIPs and chauffeured straight to our Holidays resort in style.
ROB GILL (The Sun) UK Published: 20 Mar 2010
Hello Ralph, Also thanks to you for this recommendation. Our dinner at La Mandarine had been very much appreciated from our customers and the locations was really nice at that evening.Thanks again for your support.
Petra Scheffer, Marketing Support Manager EMEAA - Germany - Feb. 2010
Dear Ralph: Thank you for a job well done; Irene sends her best regards.
Joe Wineland USA Nov. 2009
Ralph, Firstly I want to sincerely thank you for helping to facilitate the moment of the Sigma group earlier this month. While the numbers were down considerably on what we and the client would have liked, the feedback received to date has been very positive. I especially want to thank you for the flexibility and patience you showed me in particular with the change in vehicles at the last minute and also the missing lunch (my fault) not booked for Monaco. Everyone who participated on the tours on the French and Italian Riviera raved about the tours. Fred was a great guide and is a credit to the profession. Thank you for sourcing him. The group loved the lunch in San Remo and have already had a call from one of the ladies saying how much she is enjoying listening to the CD of music she purchased there.Thank you once again and I look forward to the opportunity to work with you again in the future.
Mathew Lazarow Australia - Nov. 2009
Wendy Wow, that's all I can say. Thanks for the GREAT job you did with our trip. Everything went great Michelle... USA Urica.... Spain Wendy...France What a team. You gals really know how to throw a party. All I can say is THANK YOU but that doesn't seem to say it all.
The Greatest Rod. USA. Sept 2009
Dear Ralph, I just spoke to our client and received only positive feedback! They particularly mentioned the guide was good and gave them a lot of information. Thank you very much for your efforts and for the good job. I enjoyed working with you and look forward to bringing you a big group soon :-)
Marit Hoogendoorn, The Netherlands. Jan 2009
Thank you so much Ralph. The services was 5 Stars ! Congratulations, the drivers were very professionals and the car very comfortable.
Ricardo Caixinha,Portugal - Oct. 2008
Dear Ralph/Diana, Just for your information, client was very pleased about all services. He has enjoyed the trip very much.
Madalena Franco Frazao- Portugal - Sept 2008
Ralph and Diana, I just wanted to take a moment before unpacking to thank you so much for the wonderful job you did for my group of lady friends. I have taken these ladies to Paris/Nice/Sorrento/Tuscany and now Provence and they agreed it was the best trip ever. It was very good to have the confidence that the bus WOULD be there and that the guide WOULD be there. It has been a pleasure doing business with Holt France. Your drivers, busses, guides and routes/timing were all absolutely perfect. I had not a worry. We also had very good weather, wine and food to make the trip even better. Thanks again Ralph, it's been a pleasure. As soon as the euro gets better, the US financial situation improves and we have a new president, I'll be working on a return trip and be sure to use HOLT for my France vendor.
Joyce Minosh USA - Sept 2008
Dear Ralph... Disembarkation went very smoothly as you know, the passengers really enjoyed the Nice tour and your guides David and Cecile were terrific. I would LOVE to have them with our groups at any time. They did some extra special stops during the Nice tour to make up for missing Casino Square in Monte Carlo which is MUCH appreciated. Our day in Monaco went very smoothly..the city shuttle was waiting there for us when we arrived and the rider to the Top of the Rock was only about 8 minutes. we arrived before all the crowds and had the Cathedral almost to ourselves..when we were getting ready to leave the crowds started coming..it was perfect timing. Departures this morning went very smoothly as well. It is always a pleasure to work with someone as professional as you are and Diana is also a delight... I really look forward to the next time we work together.
ROBIN USA- May 2008
KRKA group to Nice - Dear Ralph and Diana, I would like to thank you both for the services and nice communication organising this trip 5-9/04/08. Everything was ok, group members arrived happy. They liked service minded staff in the hotel, excursions and especially the guide.
Rasa Meskyte Lithuania
Groups Eli Lilly & Jansen Cilag -- Dear Ralph, I would like to thank you for all your services. Everything was perfect, clients liked the stay in Nice.
Ing. Etela Magyarová,Slovakia April 2008
SUZUKI "Splash" car launch 5 back-to-backs of 100 Journalists Hi Ralph... Everything worked fine so many thanks for your support. No major problems, although with anything this intense and the multi-layered client/organser/venue structure there is always going to be a few challenges along the way. Many thanks to you and Diana also to all the hostesses. Bronwin was extremely pleased with the support from Carole at Arbusiers. Caroline at the Martinez did a great job and did not complain even when we stuck her in the dungeon for a day putting stickers on room gifts. We never met the guys at the airport but as there were no adverse comments that obviously all worked perfectly. As you know Ian developed a relationship with Vincent from day one.
Bob Jones, UK
PREVENT Monte-Carlo - 100 attendants. Ralph was a charming representative and he recommended a very nice off-site event for our guests on Friday evening. I was responsible for ground transportation on site and I can also report that their performance on Ground Transportation was good in light of the fact that we had an inordinate amount of last minute changes on this program. Diana in Ralph's office was delightful, always cheerful and willing to assist us with adjustments to the schedule. In most cases, they were able to accommodate changes quickly, which was critical in this particular case. They did a good job of reporting inability to locate pax, so all in all I would give them very good marks.
Geni Batchelor, USA
SIGMA 400 persons Hi Ralph, Firstly many thanks to yourself and Diana for the fine job you did with the Sigma group earlier this month. I'm still working through the delegate feedback forms, but anecdotally most people had a wonderful time and enjoyed the tours very much.
Mathew Lazarow- Australia - Oct. 2007
Poland CMS lawyers incentive to Cannes 28 persons - Dear Ralph and Diana, Thank you very much for handling our group so well. They enjoyed their trip very much and passed on very positive comments to me about the restaurants you booked and the catamaran trip on Saturday. The service in St.Paul was excellent , very prompt. Even the weather was on their side... I appreciate your patience with this group while working on the programme. Thank you for your flexibility.
Elzbieta Grykatowska,Poland- Sept. 2007
Complaints Feedback ----- Dear Ralph, I am emailing to express our thanks for providing such a reliable service, it makes such a difference when we can be confident that our suppliers Will continue to give excellent customer service as this is always Holiday Taxis aim for our clients - Reliable, care-free transfers! The reason I am emailing you about this is because I work in the Customer Service Department and deal with complaints on a daily basis. I have just been doing our monthly complaints report and have noticed that this year we have only received two complaints (considering the 580 airport transfers handled during the last 12 months!!!) for VIP and only one of them was VIP's error which you kindly sorted out very promptly. So I just wanted to thank you for your excellent service! It is not often that we can give positive feedback but I'm glad to be the one to give it to VIP Riviera today! Thanks for your continued hard work and support.
Laura Mummery, Operations Customer Services Executive - UK
Group Travel - Thank you Ralph. You all have been a pleasure to work with. We look forward to working with you again on (hopefully) future projects.
Karen Goodrich USA Aug. 2007
Compliments galore ----- Hi Ralph, Another happy happy client! Hi, the tour in Nice was excellent, what a great tour-guide. They are one of the best companies I have ever experienced. We will be sure to book all of our tours with you and your guys over there. They truly made our cruise experience one of a kind This was for the MINTZ GROUP Thanks again!!!!
Carolyn Mason, USA- July 2007
105 persons Monte-Carlo...Hello Ralph, Just wanted to drop you a note to thank you for your help and assistance in Monaco last week. All events went very well and our clients thoroughly enjoyed themselves. Hope to work with you again in the future.
Tammy Phillips Managing Director MORGAN STANLEY UK - May 2007
Hi Ralph, Just back from our trip, wanted to thank you for organizing the day with Geoff. He was very accommodating and his discretion ensured that Tracy and our friends were blissfully unaware of the Helicopter tour right up to the point of arriving at the Heliport! It was a huge surprise well received and a fantastic opportunity to see Monaco, Villefranche and the coast from the Air! This together with the sightseeing with Geoff made for a brilliant day, so thank you! Id like to bring Tracy back again as I don't think we saw Monaco or Cannes at their best with both being prepared for forthcoming events and I think at a different time we could spend a few days seeing both at their unspoiled best. Anyhow thanks again, will be in touch. Cheers
Andy Perrin Managing Director Hemisphere Freight Services UK May 2007
HARVEY's 50 persons - Hi Ralph, Just wanted to let you know that the Riviera excursion was one of the most favourite of all the excursions that the group did. They loved the tour, the pace, the places visited and the free time and Maria was a huge hit (in fact she was voted the most favourite guide of the tour!). If we're lucky enough to do any more work in your area, we will most definitely be calling on you! Thank you once again for an exceptionally well organised trip! Helen
HELEN SHELVER- South Africa May 2007
TRICORBRAUN 100 persons Ralph, Thanks again for everything in France - it was a great trip!
Judy McGee USA - March 2007
Private tours Thank You! You have been great throughout the entire tour process from booking, advice, excellent guides and follow through. If I can ever help you in Texas, please call me. Sincerely,
Claudia Greenlee, USA - March 2007
EPSTEIN GROUP on the cote d'azur & marseilles Perfect!!!The clients have contacted me and were very very very HAPPY!!!!!!!!!!!!! They said the food at the restaurants was one of the best that they had ever had! Thank you for doing a great job as always Take care
Carolyn Mason, USA- Oct. 2006
Classical Med HI Ralph NO answer needed... Just so great to see you and thanks for a super job!! The trip was wonderful and you helped us get it off to a great start!! Hope to see you again soon!! All the best
ROBIN, USA April 2006
"Julie Amrhein group" Ralph, We really would like to thank you and your staff for providing us your services in such an efficient and professional manner. We truly enjoyed our trip to your fine country. Sincerely thank you again.
John and Julie Amrhein - USA - Oct 2004
SCOTTISH EQUITABLE Cannes Incentive: Hi Ralph Hope you still have hair!! Hope we were not too much trouble !! Anyway, a VERY BIG THANK YOU Ralph,to you and your staff, and in particular especially Liliane and Cecile who were both stars!Thank you for sorting out such last minute requests and making my job so much easier. I have yet to hear from John today but his verbal feedback throughout the trip has been complimentary.
Elaine Henley, UK - May 2004
verbal feedback throughout the trip has been complimentary. Elaine Henley, Purchasing Director, Carlson Marketing Group UK - May 2004
--- Dear Ralph: I wanted to let you know that the FRANK group came back very happy with the recent visit. Mrs. Frank tells me that she was impressed by how attuned the guides were to the interests and needs of young people so please pass our thanks along to them - good guides certainly make or break a program such as this. She plans to repeat the trip in 2003 and will give me her dates (more or less the same as this year) by the end of August once she gets her schedule from school. Thanks very much for a job well done!
Ann Cooper - USA - Jul 2002
Intertrav USA ---Thank you for the wonderful job on this tour. I spoke with the Group leader on their return, and they all had a marvelous time everything was excellent.
Paul House, USA - April 2001
CITS Deutschland ---- Nach ein freien Tagen wieder im Buero hat mir meine Kollegin Steffi erzaehlt, dass aus unserren 6 Gaesten nur noch zwei ueberlebt haben. Na ich denke die beidenhatten als sogenannte VIP-Group garantiert Ihren Spass. Wir koennen alle daran nichts aendern, wenn die Leute krank werden. Auf jeden Fall von unserer Seite aus an dich Wenzel und an Ralph ganz herzlichen Dank fuer Eure gute Arbeit.
Patricia - Germany - April 2001
--- Just wanted to thank you for excellent service in Monaco. Martine (hostess) was a very helpful at the destination and the guests appreciated her knowledge. The Monte Carlo Grand hotel was so wonderful... I know there will be opportunities to sell the Riviera to other groups who will stay longer. I definitely prefer the land program to a cruise.
Marjie Wells -USA - May 2001
AM Medica USA--- Dear Ralph - Greeting ! Thank you for a great job on our SAGE meeting. We really appreciate your attention to our group.
Tammy Baldwin, Director, Meeting Planner - March 2000
Holidaze USA - OHIO VALLEY SKI CLUB has told me that the tour was great. Thank you for doing a fantastic tour. Thanks,
